Access to medical records

From November 2022, the NHS is making it easier for you to see your personal health information online.

This will help you see your test results and read notes from your appointments.

What's changed

You will now be able to see all the information within your health record automatically.

If you are over 16 and have an online NHS account, such as through the NHS App or NHS website, you can now see all your notes from your GP.

For most people, access will be automatic and you won’t need to do anything.

What health information you can see

You will be able to access:

  • notes from GP appointments
  • test results
  • any letters saved on your records

This only applies to records from your GP, not from hospitals or other specialists.

Privacy advice

If you do not want to see your health record or if you have any concerns, please talk to your GP.

The NHS app and website are secure so no one is able to access your information except you.

If you do not have the NHS app or an online account

These changes only apply to people with the NHS app or an online NHS account.

If you do not want an online account, you can still access your health records by asking at reception.

What is the Great North record and how it can benefit all of your health needs?

There is a new patient record sharing electronic system enabling all health professionals at various health organisation having access to a summary of your heath record to help with your care. E.g. You go and see a physio based at another organisation they will be able to see your summary and help with your treatment. Your medical records will still be confidential and only be able to be accessed by doctors , nurses and anybody directly involved in your care. You will be asked permission by the health organisation if you consent to allow them to view your Great North Care record.

You can decline or opt out of this record service at anytime.

This helps you by allowing the health professional spend more time on your care, joined up safer care and all your information kept in one place.

What does the Great North Record contain?

  • List of diagnosed conditions
  • Allergies
  • Test results
  • Referrals and Discharge Information
  • Address and telephone number

What organisations will be able to see my Great North Care Record and who supports it?

  • GP Practices
  • NHS 111
  • NHS Hospitals
  • Mental Health Services
  • Out-of-Hours Doctors
  • Ambulance Services

See more information on the Great North Care Record website.