Clifton Court Medical Practice

01325 465646

Appointments

We run all our surgeries by an appointment-only system. If you would like to book you can do so by calling us on 01325 465646.

You can also book online by using the NHS app or through Systmonline, our online services.  Please see below to access these services.

Download the new NHS app, the new simple and secure way to access a range of NHS services on your smartphone or tablet.  If you are a patient at our practice you can now use the new NHS app to book appointments, order repeat prescriptions, view your GP medical record and more. Go to www.nhs.uk/nhsapp for more information

 

systemonlineTo gain access to online service you will need to bring a form of ID to reception and complete the form here, CCMP ONLINE SERVICES FORM 2019

 

Cancelling appointments

If you cannot make your appointment it is important that you contact the surgery to cancel it so we can offer the appointment to another patient.  Please call us on 01325 465646 or email at darccg.patientservices.cliftoncourt@nhs.net

Alternatively please ensure we have an up to date mobile number and we can send you a text reminder and if necessary you can cancel your appointment via this text.

Additional appointment times

As part of the enhanced opening hours the practice is open late on Monday evening from 6.30pm for one hour and also on Tuesday and Thursday mornings between 7.30 am and 8.00 am for pre booked routine appointments only.

Please note – No other services are available between these times eg: repeat prescriptions.

Home visits

Home visits are only made to patients who are too ill to attend surgery and are housebound. A Housebound patient is defined as being an individual who is unable to leave their home environment due to a physical or psychological illness. Please give the receptionists as much information as possible to enable the GP to prioritise how soon they will return your call to discuss your visit request.

Chaperones

All patients at Clifton Court are entitled to have a chaperone present at any consultation, examination or procedure. The chaperone may be a family member or friend, but on occasion a formal chaperone may be preferred. Please ask at reception if this applies to you.

Interpreters

Interpreters are available and need to be booked in advance for your appointment. Please talk to someone at reception to organise this service.

Translate »