Get help and advice online (eConsult)

Use our online service to:

  • get help for non-urgent medical issues
  • ask about things like fit notes (sick notes), test results and repeat prescriptions
  • read online advice

You can submit a request 24 hours a day, 7 days a week. If the surgery is closed, we'll pick up your request on the next working day.

The service is called eConsult - it gives help and advice for routine enquiries.

If you have an NHS login

If you have an NHS login, you can use it to log in with eConsult.

Your NHS login is the same login you use for the NHS app. It's different from SystmOnline login.

If you do not have an NHS login

You do not need an NHS login to use eConsult.

We'll give you the option to register for one after you submit your request.

Get started

What happens next

Once we've got your request, we aim to get back to you within 2 working days.

Non-urgent advice: Common requests

Submit a short form to ask about your: